Frequently Asked Questions
-
We pride ourselves in the level of training and education our staff possess. All of our staff have college degrees in the fields related to arboriculture and landscape design. We promote and seed continuing education within the field by obtaining credentials such as PA Certified Horticulturist, ISA Certified Arborist, and PA Licensed Applicator.
-
Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
-
We always have the customer experience top of mind. We are timely and extremely detailed in our communication with our clients. We want to make the client’s experience with Heritage Arbor Group as easy as possible.
-
Yes. We charge for landscape designs unless otherwise specified in a promotion. All great renovations and landscape projects start with a well-planned design. Our design services allow us the time to work with you to properly create a masterplan that enhances the way you’ll use and see your yard. In the event that we are contracted to install the project that we designed, we will credit the design towards the cost of the installation.
-
We say all the time that the beautiful landscapes are the ones that remain maintained from year to year. We offer seasonal care for your specific landscape and budget. Many times this includes services such as mulching, pruning, property clean ups, and yearly insect/disease control for your shrubs and trees.
-
Yes, we absolutely warranty plants that we provide and install. In fact, we are the only company to offer a 2 year warranty on our new plants. We do this to provide peace of mind for the investment you’ve made into your projects. Our sales staff and quotes will describe our warranty in more detail.